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Live Answer

Live Answer For Home Improvement

Never miss a potential customer with Local Pro Live Answering. We conveniently take calls, qualify leads, and schedule customers so no call goes unanswered.

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Integrate with the tools you already use

24/7/365 Coverage

We have full, responsive coverage available for all days and hours of the week year-round. You get peace of mind that your customers are always assisted online.

100% U.S. Based Agents

All of our 50+ agents are based in the United States. Each agent goes through extensive training to ensure optimal performance.

Friendly Staff

Our agents are friendly and courteous on every call. They strive to be the best representation of your company.

Smart Routing Technology

We offer call patching, messaging by email or text. Customize call routing to specific members of your team based on your needs.

Layered Systems

We have layered redundancies that your call gets answered how you want and the information is processed with no downtime or missed calls.

Reporting

We have robust reports such as call logs, usage, call times, and more so that we give you customized data specific to your organizational needs.

Brand Ambassadors

We are an extension of your company. Whether its customer support, lead qualification, or call forwarding, your business is our business.

Award Winning Staff

High retention rate of staff, extensive training, and decades of experience - our agents are the core of our business.

Fully Customized Services

We differentiate ourselves with our excellent support team and totally customizable services.

Live Answer Plans

STARTER

$150/mo

Covers 80 Minutes
Trained for your business.

FEATURES

  • 24/7 Answering
  • Phone & Email Support
  • Reports
  • U.S. Based Agents
  • No Hidden Fees
  • Custom Alerts
  • Weekends & Nights
PREMIUM

$285/mo

Covers 200 Minutes
Trained for your business.

FEATURES

  • 24/7 Answering
  • Phone & Email Support
  • Reports
  • U.S. Based Agents
  • No Hidden Fees
  • Custom Alerts
  • Weekends & Nights
LOCAL PRO

$700/mo

Covers 500 Minutes
Trained for your business.

FEATURES

  • 24/7 Answering
  • Phone & Email Support
  • Reports
  • U.S. Based Agents
  • No Hidden Fees
  • Custom Alerts
  • Weekends & Nights
DOMINATOR
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Advanced, customizable solutions for mid-sized and large enterprise businesses.

FEATURES

  • 24/7 Answering
  • Phone & Email Support
  • Reports
  • U.S. Based Agents
  • No Hidden Fees
  • Custom Alerts
  • Customization
  • Weekends & Nights

Franchise or multiple location business Contact us to speak with an expert.

The best managed local live answer options for home improvement and remodeling companies. Learn more about they types of businesses and industries we work with.

Frequently Asked Questions - Live Answer

Will calls be answered by a live agent?

Yes, live agents are available to answer your calls 24/7/365 and we have automated services if requested.

How will I receive messages from a live answer service?

Local Pro can deliver your messages multiple ways. Our agents can call you directly, send a text message, email, fax or a combination of them. We will customize procedures to be established for each individual, department or situation.

Can live answer agents directly transfer or patch calls?

Yes. We can transfer calls directly to any number you provide for us. When a call is transferred you can screen the call before accepting it.

Can more than one person or department receive the message?

Yes. We can send a message to more than one person simultaneously, or send it in an order to other contacts if the initial contacts cannot be reached.

Do I need to change my phone system or install new hardware?

No, there are no installations required and most modern phone services will easily integrate into Local Pro live answering services.

Get started today with Local Pro

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